Chegg is an online learning provider and subscription service. It helps students in a number of different ways, such as renting out and selling textbooks, both new and used, but how to return a Chegg book?
Further, they offer a subscription service to help students with math, homework, and writing.
If you’ve recently purchased or rented a textbook from Chegg and it’s not in great condition or you’re simply done using it, you might be wondering how to send it back.
Returning your Chegg books is simple and you even get a prepaid postage label. In this article, we take you through the process of how this works and any other related questions you may have.
What If I’ve Received The Wrong Book?
Occasionally accidents happen and you might find yourself with the wrong book. This can be frustrating if you are hoping to start studying right away, but it’s easy to resolve this issue.
Students have 21 days to return their rented or purchased physical books if they are hard copies and 14 days if they are e-copy.
Contacting Chegg is the best place to start, as they will ship you the correct book free of charge. Once they are aware of this issue, they’ll send you a return label for the incorrect book.
- Log on to your Chegg account or email to find the prepaid shipping label
- Pack the unwanted book in a secure box and tape the return label to it
- Follow the instructions on the return label to ship the parcel back to Chegg
Read More: Does Chegg Cost Money?
How Do I Cancel A Chegg Subscription?
Chegg subscriptions can be easily canceled if you’ve finished with your digital books or no longer need them during the allotted subscription period. Follow these simple steps to cancel your Chegg subscription:
- Log in to your account either on your phone or desktop
- Go to ‘My Account’
- Select ‘Orders’
- Select ‘Subscriptions’
- Find the specific book or service you’d like to cancel and click ‘Cancel Subscription’
How Do I Return A Book I’m Not Happy With?
In the unlikely event that you receive a book you’re not happy with in terms of quality or perhaps it got damaged in the mail, Chegg will either let you return the book for a full refund or let you post it back and they’ll send you a new copy out right away.
If you need a replacement copy right away, you can contact Chegg and they will send you a new copy free of charge. Return labels for the book you no longer want can be found easily on their website.
To return a book you’re not happy with:
- Print out the pre-paid return label found on the Chegg website or one that has been sent to your email
- Pack the book in a secure box and tape the return label to the box
- Follow the instructions on the return label to post the book back to Chegg
It is important to note that if you’re expecting a refund from a book you no longer want then bear in mind that shipping times vary which means that it could take up to two weeks to reach Chegg and then up to five business days to issue the refund back into your account.
Always keep an eye on your emails for updates on your book journey and your refund.
How Do I Return A Book I No Longer Need?
When your subscription period is over and it’s time to return your books to Chegg, simply follow the steps above using the prepaid return labels and securely packaging your books for shipping.
After you’ve dropped off your books to be shipped, a carrier will scan your package, and then you can sit back and relax. There will be no additional charges for your books after this.
The processing time of books may take up to twenty-one days once you drop them off with the allotted shipping carrier.
Always check your emails for updates on your parcel and Chegg will let you know when they receive each book back safe and sound. The prepaid labels can only be used in the United States.
Returning An eTextbook
With Chegg, you can rent or purchase an eTextbook, which is just an online version of the book you need.
If you cancel your ebook subscription within the first fourteen days of purchase, you will no longer be able to access the ebook and you will receive a full refund into your account.
Read More: How To Write An EBook and Make Money
To cancel your subscription to an eTextbook:
- Log on to your account
- Go to ‘My Account’ and select ‘Orders’
- Under ‘Subscriptions’ you should see the book you’d like to cancel
- Select ‘Cancel Subscription’
Canceling a rental or purchase is just as easy and you essentially follow the same steps:
- Go to ‘My Account and ‘Orders’
- Select the arrow on the eTextbook order you’d like to cancel
- Select ‘Cancel’ on the item
Late Returns
As you’re looking at how to return a Chegg book, you’re probably aware that there is a due date for returning it.
A book is classified as ‘returned’ on the date that you drop it off to be shipped with the appropriate shipping carrier.
If you miss this date, Chegg may extend your rental period for a small fee or may charge you the purchase price of the book minus any rental fees you’ve paid.
Chegg will always email you before the due date to give you a reminder and any alternative options in regard to returning your book.
Read Also: How To Become A Chegg Tutor
Final Thoughts
Being a student is expensive enough as it is, so Chegg’s initiative is great. Returning books you’ve borrowed or bought is easy with their prepaid shipping labels.
Regardless of whether you no longer want or need a textbook, Chegg will give you a full refund if you send back the book within twenty-one days.
We hope you found this article interesting and informative in sending back your Chegg textbooks.
Frequently Asked Questions
What happens if you forget to return a Chegg book?
If you don’t return or extend your book by the new due date, you’ll have to buy it. This cost is the book’s price minus any rental and extension fees you’ve already paid. You can see your new due date in the Orders section of your account
Does Chegg refund ebooks?
If you cancel your order within 10 days, you won’t be able to access the book, and the money you paid will be refunded to your original payment method
How to get a refund for Chegg?
To cancel, pause, or get a refund for your Chegg subscription, call 1-855-477-0177. A Chegg representative will help you. If you’re not happy with your subscription, ask for a refund for the time left
How do I return my Chegg book?
If you don’t like the book you bought or don’t need it, return it in the same condition within 21 days using our box and prepaid shipping label. You’ll get a full refund except for the original shipping cost if it applies
Does Chegg charge you if you cancel?
You won’t be charged again, and you can use your subscription until the end of the current billing period
Can you buy books off from Chegg?
Chegg Books offers textbooks at low prices. They are in good condition with little to no damage. When you’re done, Chegg’s buy-back program lets you save more money
