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Layla Acharya
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How To Cancel MasterClass Subscription Featured

How To Cancel MasterClass Subscription 

MasterClass, renowned for its vast array of over 180 expert-led courses, offers an accessible gateway to learning at pocket-friendly rates. However, circumstances might lead you to contemplate canceling your subscription. While refunds aren’t always guaranteed, the flexibility to cancel anytime is a key feature.

Cancellation motivations range from budget constraints to not achieving the expected value from the courses. The method of cancellation is contingent on how you access MasterClass. Direct subscribers via the MasterClass website can easily cancel through their account settings.

This guide will tell you how to cancel MasterClass subscription if you do not need it anymore, regardless of your subscription method—be it via the website, iPhone, or Android device. Follow these straightforward steps to efficiently cancel your subscription in mere minutes.

Quick Guide To Cancel Masterclass Subscription

PlatformSteps
MasterClass Website1. Log into your account.
2. Navigate to your “Profile” and then to “Settings.”
3. Select the “Membership” section and click “Cancel.”
4. Follow the prompts to complete the cancellation.
5. If any issues arise, contact support@masterclass.com for assistance.
Android (via Google Play Store) 1. Open the Google Play Store.
2. Navigate to “Menu Subscription.”
3. Find the MasterClass subscription and follow the onscreen instructions.
4. Confirm your cancellation when prompted.
iPhone (via iTunes) 1. Go to the App Store and select “Account Settings.”
2. Select your Apple ID, and you may need to enter your password.
3. Navigate to “Subscriptions,” find MasterClass, and click on it.
4. Select “Cancel Subscription” and confirm the cancellation.

Eligibility For Canceling MasterClass Subscription

Eligibility For Canceling MasterClass Subscription

MasterClass is an online learning platform that gives you access to classes on various topics. If you’ve just signed up and want to know which classes are the best,

Read Our Guide: Best MasterClass Courses

If you run into issues or are simply not satisfied with MasterClass, you don’t have to keep paying a subscription. You can cancel it. But before we proceed, there are two important things to know about MasterClass subscriptions. 

  • When you cancel your subscription, you’ll have access to the service until your next planned auto-renewal date. So, for example, if you bought an annual MasterClass membership on 16 September 2024, you’ll be able to use it until 16 September 2025, when it’s due to be renewed.
  • Note, however, that if you’re interested in purchasing a MasterClass subscription, you can’t purchase just one course – you’ll have to pay a full year’s subscription of $120 per year. This gives you access to all the courses MasterClass has to offe. This will help you figure out if MasterClass is suitable for you and prevent you from having to cancel your subscription later.

Read More: MasterClass Pricing

Some people might think that it’s difficult to cancel their MasterClass subscription, but this isn’t the case. Read on to find out how to cancel your subscription on different devices. 

How To Request Cancelation of MasterClass Subscription

MasterClass is versatile and convenient as you can access a variety of different lessons on a variety of devices. If you wish to cancel your membership, you’ll have to do so from the device you originally used to sign up for the service.

How To Request Cancelation of MasterClass Subscription

Here are the instructions to follow. 

MasterClass Website 

If you subscribed to MasterClass via their website, you have to log into your account first.

  • Once you’re in your account, go to your “Profile” (located at the top right of the page). 
  • Go to “Settings,” then choose the “Membership” section.” 
  • Find “Cancel” and click on it. 
  • Follow the cancellation steps.

If you run into any issues when canceling your subscription in this way, you can also request cancelation of your subscription by contacting at support@masterclass.com. 

Android 

If you’ve been using MasterClass on your Android device, you would have subscribed to the service from the Google Play Store. Here are the steps to follow to cancel your MasterClass subscription.

  • Open the Google Play Store on your device.
  • Choose “Menu Subscription.”
  • Find the subscription you want to cancel and follow the onscreen instructions. 
  • You’ll be requested to confirm your cancellation, so choose “OK” to cancel your automatic renewal. 

iPhone 

If you bought your subscription from iTunes on your Apple device, follow these instructions:

  • Go to the App Store and choose “Account Settings.” 
  • Choose your Apple ID (located on the top of the screen). You might be asked for your password. 
  • Go to “Subscriptions” and find MasterClass from the list. Click on it. 
  • Choose “Cancel Subscription.” 
  • You might be requested to confirm your cancellation of the subscription. 
  • Make sure you tap on “Cancel Subscription” again so that you confirm the cancelation process. 

How To Get a MasterClass Refund 

How to Get a Masterclass Refund

To get a MasterClass refund, follow these steps:

  1. Ensure your refund request is within 30 days of subscription or purchase.
  2. Gather the necessary details: your email address associated with your MasterClass account and the transaction ID.
  3. Visit the MasterClass customer service page or the specific refund request page on their site.
  4. Fill out the refund request form with the required information, including your email, MasterClass account details, and transaction ID.
  5. Specify the reason for the refund and any additional comments or evidence supporting your request.
  6. Submit the form and await a confirmation email or further communication from MasterClass.

For purchases made through the Apple Store or Google Play, you must request a refund directly through those platforms.

Note: You can also make a request via phone. Call customer care to lodge complaints and request a refund via the helpline at +1 (855) 981-8208.

If you’ve canceled your subscription, you might wonder if you’re eligible for a refund. This could happen if, for example, you forgot to cancel your free trial. If you’re unsatisfied with MasterClass, it’s good to know that there’s a 30-day money-back guarantee. 

However, MasterClass doesn’t offer a prorated refund for partial months, such as if you’re canceling your service, but there are still a few days or weeks to go before the cancellation comes into effect.

You also won’t get a refund if you’ve requested a refund more than 30 days after signing up for the MasterClass service.

That said, you can try to get in touch with MasterClass to request a refund, as every case will be judged on an individual basis.

Can You Cancel Your Masterclass Subscription At any time?

Now that we have covered what the Masterclass platform is – we’re sure that you’ll now be wondering what the terms of the annual membership subscription are, including whether or not you will be able to cancel your Masterclass subscription at any time.

At the time of writing this guide, Masterclass purchase plans currently offer both an annual subscription as well as a monthly rolling subscription to all of its members.

If you are interested in signing up for the monthly rolling subscription, you will be required to pay $15 a month in order to be able to get unlimited access to all of the courses.

Keep in mind that this subscription is for individual use only.

Can I Cancel My Masterclass Subscription And Get a Refund?

If you would like to get a refund on your Masterclass subscription, it is important to note that you are only going to be able to get a Masterclass refund request within your 30-day money-back guarantee.

If you weren’t already aware, the 30-day money-back guarantees that Masterclass offers are only made available to new users of the platform, and it serves as a way to provide new students with the chance to claim their money back if they are not happy with the platform during their first month of using it. 

On the other hand, if you have been a paid member of Masterclass for some time, then you will not be entitled to any refunds.

If you want to prevent your monthly or annual subscription from rolling over, then you will need to make sure that you have requested to cancel your subscription before your payment date.

Just to be clear, you will only be entitled to a refund if you cancel within the 30-day satisfaction guarantee period that Masterclass offers to all of its new subscribers.

If you have already been a Masterclass member for some time, while you will not be able to claim from the Masterclass refund policy – you will have the ability to cancel your subscription at any time with no strings attached. 

Top tip: To make sure that you don’t pay the following month’s subscription – make sure to request a cancellation of your Masterclass paid member subscription prior to the payment date on which the subscription rolls over. 

Conclusion 

Now that you’ve reached the end of this guide, we hope to have clarified any uncertainties you may have had about your Masterclass membership. In summary, you can cancel your subscription at any time without hidden costs or strings attached.

By following the steps provided in the article, you can easily opt out of the rolling subscription. However, to claim a full refund of the monthly subscription fee, ensure you request a cancellation within the 30-day satisfaction window given to new members.

Should you decide to become a paid member, you can rely on MasterClass‘ customer service for any further assistance. Thank you for taking the time to read this guide, and we wish you the best on your learning journey with Masterclass, now that you know how to cancel your subscription.

Frequently Asked Questions

Can you cancel MasterClass and get a refund?

Yes, you can cancel your MasterClass subscription and request a refund. Simply log in to your MasterClass account, go to your account settings, and follow the instructions to cancel your subscription

How do I delete my MasterClass account?

To delete your MasterClass account, go to the MasterClass website, log in, and then navigate to your account settings. Look for an option to deactivate or delete your account

How do I cancel MasterClass auto-renewal?

To cancel your MasterClass auto renewal, log in to your MasterClass account. Go to your account settings or subscription settings. Look for the option to manage your subscription or cancel auto renewal

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