Can You Cancel Course Hero? Step By Step Guide For 2023

Course Hero is an online learning website that is the most convenient study aid for college students everywhere.

It aims to help students get better grades by providing access to course materials and tutors.

With lots of tutor help and an immense array of learning resources available, Course Hero has proven to be a great help for students studying in college.

However, like just about any other service offered today, the Course Hero website may not have worked for everyone, so here is the question. Can you cancel course hero subscription? This article has every aspect of this topic.

If you’ve purchased a subscription to this service to aid your studies but realized it isn’t the right fit for you, or you no longer require the service after finishing your studies, you may be looking to cancel your subscription.

If you want to know more about canceling your Course Hero subscription, here’s everything you need to know!

Can You Cancel At Any Time?

Yes, you can! Canceling a Course Hero subscription is as straightforward as it comes. These subscriptions are recurring and aren’t one-time charges.

This means you will be charged at the end of whichever plan you choose – whether that’s monthly, quarterly, or annually.

If you opt for a monthly plan on this online learning platform, Course Hero will automatically charge the card associated with the account at the end of the billing period.

This will continue until you actively choose to revoke the recurring charge for the subscription.

Canceling your subscription to this service means you won’t be charged for the next period but it will not refund recent or newly acquired recurring charges.

To summarize: you can easily cancel Course Hero whenever you want, provided it is before the next billing cycle is over.

If you have opted for an annual subscription then you’ll need to cancel at least seven business days before the end of the current subscription period to let the cancellation be put into effect.

This will ensure you don’t get charged for the upcoming year.

Before you can cancel your Course Hero access, you must make sure to pay off any remaining fees or debt.

Can You Get A Refund?

If you somehow forget to cancel your subscription before the end of the previous billing period, you may be charged for the next period even if you have no plans to use it.

At this point, you’re probably a little bit stressed trying to work out whether or not you can get a refund.

Fortunately, you can!

Course Hero offers a refund for new renewals provided you haven’t used any features such as questions or unlocks, and haven’t violated the terms of use of the program.

If you’re unsure whether or not you qualify for a full refund, you can use social media or email to contact the Course Hero customer service team and fill in the customer support form to request a refund.

All refund requests are generally processed within one to three business days.

How To Cancel A Course Hero Subscription?

One of the best features of Course Hero is that it’s available on multiple platforms. However, this is not the same when it comes to canceling your subscription.

There are a wealth of fantastic online learning platforms available at the minute, and Course Hero is considered one of the best, allowing you to expand your knowledge on academic subjects of your choosing.

However, being that it is academically focused, once you’re done with your school or college studies, you may be ready to cancel your subscription.

In this article, we will tell you that how to cancel course hero subscription here.

Canceling your Course Hero subscription can be a little confusing (and infuriating), as you have to use the correct channels, channels that differ depending on the way in which you signed up for the platform.

Not to worry, though. I’m going to be guiding you through each of the cancellation processes, so you can start saving a few bucks and possibly begin paying off that hefty student loan.

You can only cancel Course Hero in the same manner in which you purchased it, whether that’s from iTunes, the official website, or through a Google Play account on Google Play Store.

If you started your subscription from the browser you also cannot cancel it on an iOS device, and vice versa.

iOS Device

If you have canceled or upgraded your Course Hero subscription from the iOS app then you can only cancel it through your iTunes app or your settings. This is because the App Store is part of the Apple ecosystem, so you won’t have to delve into any apps or websites to sever ties with Course Hero.

You must be logged in with the same Apple ID to cancel but you can use any iOS device to do it.

• Open the App Store and click on your Profile icon in the top right corner of your screen. You can then click on the Subscriptions option.
• If you’re accessing it from Settings then click on your Apple ID name card at the top of the screen and navigate to Subscriptions.
• Once you’ve completed either of these steps you will have a full list of your past and present subscriptions. To cancel Course Hero, tap on the option and click Cancel Subscription to officially cancel it and revert to a free account.

• Step 1 — Unlock your iPhone.
• Step 2 — Open up the settings menu by tapping the gears icon (It should be on the first page home page of your phone, as it’s a primary app).
• Step 3 — Tap on your name at the very top of the menu.
• Step 4 — A list of your subscriptions will then appear. Scroll until you find your Course Hero subscription.
• Step 5 — Tap on the Course Hero icon.
• Step 6 — Scroll down until you find a tile that says “Cancel Subscription”, then tap it.

That’s all there is to it! You don’t have to worry about deleting any account, as your card details were only ever logged on your iOS account — Course Hero (see also ‘Does Course Hero Have A Free Trial?‘) never had them to begin with!

Android

It’s also pretty easy to cancel Course Hero using an Android phone.

• If you upgraded your Course Hero account from your Android phone then you must log into the Google Play Store with the right Google account to cancel your subscription.
• Click on your Profile in the top right corner of your phone screen to open a menu. Here, you can navigate to Payments and Subscriptions and then tap on Subscriptions to access the full list.
• Navigate to Course Hero and click Cancel Subscription, and then click Confirm to verify that you want to end your subscription and revert to a free account.

Here’s what you have to do…

• Step 1 — Go to the Google Play website or simply view your account on your smartphone.
• Step 2 — Sign into your Google Play Account.
• Step 3 — Head on over to your profile by clicking or tapping on the profile icon on the top right-hand side of the interface.
• Step 4 — A navigation menu will appear including the option “Payments & Subscriptions”. Click or tap on it.
• Step 5 — You will then be met with a list of your subscriptions. Scroll down until you see your Course Hero membership.
• Step 6 — Next to your membership icon, there will be a “Manage” option. Click or tap it.
• Step 7 — A menu will appear. Select the “Cancel Subscription” option, and voilà; job done!
• Step 8 — Just to be sure, refresh the page and check that Course Hero has disappeared from your subscriptions list.

Did You Sign Up On The Course Hero Website?

If you signed up the traditional way via the Course Hero website, the cancellation process is pretty standard. Here’s how it’s done…

• Step 1 — Go online and head to the Course Hero website.
• Step 2 — Login to your Course Hero account.
• Step 3 — Click on the profile icon in the top right corner of the display, the little cartoony picture of a person wearing glasses.
• Step 4 — From the dropdown menu, select “Account Settings”. This will open up the menu you need to cancel your subscription.
• Step 5 — At the very top of the account settings menu will be the “My Membership” section. There will be four tiles in this section. One says “Pause Membership”, but you’ll only need this option if you think you might start using Course Hero again.

If you’re certain you’re through with the platform, the tile you need reads “Stop Recurring Membership”.

Next up, you’ll probably want to delete your account. It’s not essential, but hey, having your bank details in fewer locations online is always a good thing.

Course Hero claims to be a secure platform that values privacy, but if you’re not going to be using it, there’s no point in taking any chances.

You can deliver this final death blow by…

• Step 1 — Heading back to the Account Settings menu.
• Step 2 — Scrolling to the bottom of the menu.
• Step 3 — Clicking the “Delete Account” tile in the “My Account” section of the menu.

Canceling Your Course Hero Subscription On A Mac

Is your phone currently out of action? No problem. You can cancel your course hero subscription on a Mac.

• Step 1 — Login to your Mac and open up the App Store.
• Step 2 — Sign in to your account then click on your name.
• Step 3 — Select “Account Settings”.
• Step 4 — Locate your subscriptions. Click “Manage”.
• Step 5 — Locate your Course Hero subscription, then select “Edit”.
• Step 6 — Select “Cancel Subscription”.

Did You Sign Up For Course Hero Via iTunes? (Windows)

If you signed up for Course Hero via iTunes, you can cancel through the iTunes app on a Windows computer. It goes a little something like this…

• Step 1 — Open iTunes or if you don’t have it, download it from the Apple website.
• Step 2 — Locate the iTunes menu bar and click “Account”.
• Step 3 — Then click “View My Account”.
• Step 4 — Click “View Account”.
• Step 5 — Scroll down until you see the settings menu.
• Step 6 — Click “Manage” next to “Subscriptions”.
• Step 7 — Select the “Edit” option.
• Step 8 — Find Course hero and choose “Cancel Subscription”.

How Can I Remove My Credit Card From Course Hero?

To remove your credit card from your Course Hero account, follow these steps:

1. Log in to your Course Hero account.
2. Click on your profile picture in the top-right corner of the screen.
3. Click on “Account Settings” in the dropdown menu.
4. Under the “Billing Information” section, click on “Edit Payment Method”.
5. Click on the “Delete” button next to the credit card you want to remove.
6. Confirm that you want to remove the card by clicking “Yes, delete it”.
7. Once you have completed these steps, your credit card will be removed from your Course Hero account. It’s important to note that if you have an active subscription with Course Hero, you will need to provide an alternative payment method or cancel your subscription before you can remove your credit card.

The Better Grades Guarantee

Subject to certain eligibility requirements, Course Hero (see also ‘Does Course Hero Cost Money?‘) will fully refund the cost of the Course Hero membership if you do not earn a higher overall GPA for the academic year that you first subscribed to Course Hero (compared to the previous term where you were not using the platform).

Questions We Get Asked About Cancelling A Course Hero Subscription

Does deleting Course Hero account cancel subscription?

No, deleting your Course Hero account does not automatically cancel your subscription. If you have an active subscription with Course Hero and you want to cancel it, you need to follow the specific cancellation process above.

Summary

Yes, you can cancel Course Hero – and it’s a relatively straightforward process, too!

Make sure you log in to the relevant account and venture back to the point of purchase to officially begin the cancellation process, and everything should be resolved within a couple of days!