Do you need to contact LearnWorlds but don’t know how? Maybe you are unsure if LearnWorlds has a contact number. Or are you curious about LearnWorlds and want to know more? Whatever the reason is that brought you here today, we have the answer for you.
Finding out how to contact LearnWorlds can be tricky, especially if you have never had to do it before. You head online but after scrolling through page after page, you can’t find any contact information.
Is there a LearnWorlds phone number? And how do you find it? No one seems to have the answers you need, what are you supposed to do?
Well, you can turn to us for some help! Today, we are here with all the answers you need. Keep reading to find out if LearnWorlds has a contact number, how else you can contact them, and everything you need to know about getting support from the online course platform!
Let’s not delay any longer and get you the answers you need!
What Is LearnWorlds?
Before we dive into today’s article, let’s have a quick recap for those that need it. LearnWorlds is an online course platform. Here you can create, sell, and promote online courses with ease.
The white-label solution allows you to customize everything to create the course you need! Whether it is sold online to individuals, or you use them to train your employees, LearnWorlds has a solution for everyone!
There are over 200 templates to choose from, and you don’t need any coding skills to create your own training course, what more could you want?
The cloud-based platform allows for student interaction with one another and their course provider (you) to create an immersive learning experience that everyone is sure to enjoy. Your videos are automatically transcribed too, making your content accessible for everyone, and easier for you to create!
What’s more, there is an interactive video editor that is super easy to use. It has never been easier to make and sell an online course! There is a fee for using LearnWorlds, but you do get a thirty-day free trial period.
You also don’t need a credit card to sign up, so you can try LearnWorlds worry-free to see if it’s the option for you!
Their training programs can be used on Google Chrome, Safari, Internet Explorer, and Mozilla Firefox and comes with lots of helpful integrations! You can integrate Zoom, Zendesk, WebEx, Shopify, PayPal, Google Analytics, and more!
This allows you to create the online course that is right for you. Whether it is to sell online courses as part of a business or to train how many employees you want, you will surely find the answer to your prayers on LearnWorlds.
Now that we have established what LearnWorlds is, let’s dive into what brought you here and get you the answers you need!
Is There A LearnWorlds Phone Number?
Yes, LearnWorlds has a contact number! LearnWorlds prides itself on excellent customer support, offering a variety of customer support options. For those that want to speak to someone, you can call LearnWorlds directly. They have two different numbers for you to call, depending on where you are:
- US – +1 855 8999555
- UK – +44 11 6464 9900
The US number is free of tolls, so you don’t need to worry about any unexpected charges. Be sure to check with your cell or home phone provider whether the number is included in your call plan or not.
For the UK, you might incur charges, you will need to speak to your phone provider to see what numbers are included in your call package.
The contact number can be contacted Monday to Friday from 8 am until 5 pm. This is Eastern Standard Time, so you might need to consider the time difference if you are calling outside of this time zone.
Now, for those that dread spending hours on hold waiting for customer support, don’t panic! LearnWorlds customer support is always fast! You can expect to be through to an advisor in no time at all who can help with your query.
And they are super helpful. You can expect your query to be met with a friendly reply and help where possible.
If they can’t answer your query either, they will put you in contact with someone who can. Their customer support is highly rated too, giving you peace of mind. Others have used LearnWorlds customer support and had friendly help quickly, you can be sure that you will get the same treatment too!
How Can I Contact LearnWorlds?
If you don’t like talking on the phone (let’s face it, who does these days), or need help outside of the phone line opening times, you might be wondering what you can do. Well, there are a few other ways that you can contact LearnWorlds for support.
Multiple help and support options are depending on what kind of help you need. To help you find the right place to send your query, we have broken down all the options into categories for you. Let’s dive in now and see where you can send your queries and get the help you need.
General
If you aren’t a customer of LearnWorlds or have a general question, there are a few options you can choose from.
- Email – hello@learnworlds.com
- Facebook – LearnWorlds
- Skype – learnworlds
- Twitter – @learnworlds
All of these options will put you in contact with a representative from LearnWorlds who can provide you with the assistance that you need. The reply time does vary depending on when you send your question and how busy they are, but typically you can expect a same-day response!
We found email or Facebook to be the quickest response times, allowing us to know the answer to our question within a few hours.
Sales
If you want to learn more about the plans LearnWorlds has to offer, or you want to speak to a member of the sales team directly, then you can shoot them an email.
- Use their sales email address: sales@learnworlds.com
A member of the sales team will reply to this email with the answers you need. They can also arrange a video call with you, where they will walk you through a demo. This is a wonderful option if you have never built your own online course before.
With the demo, you can learn more about the features of LearnWorlds and decide if it’s the right option for your course or not.
Customer Support
As a customer of LearnWorlds, there are lots of ways you can get support and help. Let’s take a look at these options now.
For any support you need, you can contact LearnWorlds via email. Simply send your query to: support@learnworlds.com for help.
When emailing LearnWorlds for support, there are some tips they recommend following. These tips should be used on their other methods too, so be sure to keep them in mind when reaching out to LearnWorlds.
Include Visuals
Where possible attach screenshots of the issue you need help with. Or, you can screencast your screen and attach a video showing the problem. This helps customer support to see clearly what the problem is and offer support on solving the problem.
How you screenshot or screencast your issue will depend on the laptop or computer you are using. There are video tutorials online that can help you with this if you aren’t sure.
Be Specific
Add as much detail as possible when you are sending your email. The more details you provide LearnWorlds with initially, the quicker they can solve the problem.
You don’t want to be going back and forth giving details and delaying the time it takes to get help! Just send one email with all the information they need and wait for the solution!
One Email, One Issue
If you have more than one issue you need help with, send multiple emails. It’s better to limit your email to one problem at a time. That way, you can get a solution quickly, rather than waiting ages for your lengthy email to be replied to!
Support Tickets
Another option is to create a support ticket. A support ticket will be sent to the support team, who can respond to your query quickly. Support tickets are a good alternative to email and can be done through the LearnWorlds website.
You can create a support ticket one of two ways. The first is to use the ask for help button. You can find this when you are logged in as an admin for your school.
The ask for help button will be on the bottom right of your screen. If you are on the dashboard, then the help button will be on the bottom left.
After clicking it, scroll until you see the Contact Us button. Click on it and you can enter your query and create a ticket. Use the tips that we shared earlier to make your query as detailed as possible.
Hit submit and a ticket will be created. You will be notified when you have a response from the support team too!
Another way to create a support ticket is through the Help Center. To do this, sign into LearnWorlds and head to the Help Center page. At the top of the Help Center page, next to the search bar, you will see, Submit a Ticket.
Click on this and you will be redirected to the ticket page. Here you can enter all the information and submit your ticket to the support team.
It’s worth noting that you will need to create a new account to access the LearnWorlds Help Center. This doesn’t take long and allows you to submit tickets and view your submitted tickets. Once the account is made, you can log in and submit tickets as often as you need. (Check out ‘How To Access Your LearnWorlds Account?‘)
Remember to use the tips we outlined earlier to ensure your tickets are as detailed as possible.
Help Center
Finally, you can also use the Help Center itself for support. Now, this method does not involve you contacting LearnWorlds directly, but it is an excellent resource to use. The Help Center is full of helpful articles that cover just about any topic imaginable!
The articles were all written by LearnWorlds and provide you with accurate information and helpful tips and tricks that make using LearnWorlds super simple. You can choose from a range of options on their navigation, like Getting Start, Create Courses, Build Mobile App, Integrate, and more!
Essentially, for any part of the website-building process, creating courses, or selling online courses that you need help with, LearnWorlds has an article ready and waiting for you! (See also ‘How To Sell Courses On LearnWorlds: Complete Guide 2023‘)
We recommend checking out the Help Center first before contacting LearnWorlds directly. There’s a good chance that one of the articles has the answer to your question!
You don’t need to scroll through all the articles to find the answer you need either. The Help Center has a search bar at the top of the page. Simply enter your query or a few keywords into the search bar and hit enter. You will then see all the relevant results listed below for you to choose from.
While the Help Center might not have every answer to every question asked, it is a good place to start. It’s also useful if you have a query over the weekend and holiday period when response times from LearnWorlds support system will understandably take longer.
Final Thoughts
And there you have it! Not only does LearnWorlds have a support number for you to contact, but there are also plenty of other avenues you can use too!
You can email LearnWorlds, use their Help Center, or contact them on social media. Whichever method you choose, you can be sure to get a quick and helpful response!
Don’t forget to use the essential tips we have outlined above to make the most of your support tickets and get the help you need.
